Every Mont Ventoux frame comes with a limited lifetime warranty for the original owner.


Warranty Details:

  • Starting January 1, 2017, each Mont Ventoux Cycles Inc. bicycle frame purchased after this date is warranted by Mont Ventoux Cycles Inc. against defects in workmanship and materials for as long as the frame is owned by the original owner, excluding paint and decals. (Mont Ventoux bicycle frames purchased before this date came with a five-year warranty). This covers ALL bicycle frame models Mont Ventoux offers. This warranty is expressly limited to either the repair or replacement of the defective frame – the decision to repair and replace to be at the sole discretion of Mont Ventoux – and no other remedies are available under the warranty.

 

  • Mont Ventoux does not warrant against damage caused by normal wear and tear, improper assembly, improper maintenance, or installation of parts or accessories not originally intended for use with or compatible with the frame or bicycle sold.

 

  • Mont Ventoux does not warrant against damage or failure of Mont Ventoux bicycle frames caused by accident, misuse, abuse or neglect. Any modification of the frame or its components shall void this warranty.

 

  • All claims under this warranty must be made through an authorized Mont Ventoux distribouter Claims will be processed only after provision by the claimant to Mont Ventoux of proof of purchase and completion of Mont Ventoux online product registration (which can be found here).

 

  • This is your assurance of original Mont Ventoux quality. Please visit our retailer locator to identify your preferred, authorized Mont Ventoux retailer or Mont Ventoux website.
    Mont Ventoux warranty policy is valid only for Mont Ventoux products purchased through authorized Mont Ventoux retailers or online stores.

 

  • Subject to the laws of your jurisdiction which prevail where applicable over the terms of this warranty, Mont Ventoux shall not be responsible for incidental or consequential damages suffered. This warranty does not cover labor charges for parts changeovers.
  • EMAIL.  support@mvbicycle.com
  • Address.  1335 e whitestone blvd suite e 400 cedar park, Austin, TX - 78717
  • TEL.  +1 (512) 998-7304